1. Privacy Policy

Effective Date: August 14, 2025

AtHorusIllumination, your trust matters to us. We collect only the information we need to process your order safely, deliver it to you on time, and improve your shopping experience.

1.1 What We Collect

• Order details: Name, billing/shipping address, email, phone.

• Payment details: Last 4 digits of your card, PayPal email, Shopify Payments token (we never store full card numbers).

• Device details: IP address, browser type, time zone, cookies, tracking pixels.

• Marketing preferences: Whether you opted in for our newsletters and promotions.

1.2 How We Use Your Information

• To confirm and ship your orders quickly.

• To send updates and tracking info.

• To prevent fraud and keep payments secure.

• To send you offers and updates (only if you choose to subscribe).

• To make our store faster, easier, and more enjoyable to use.

1.3 Who We Share With
We never sell your personal data. We only share it with:

• Suppliers & fulfillment centers (for delivery).

• Payment processors & fraud prevention tools.

• Email marketing services (Klaviyo, Mailchimp).

• Government agencies when required by law.

1.4 Your Rights
You can request to access, correct, delete, or limit the use of your data at any time.

• EU/UK/EEA customers: Email privacy@luminahaven.com for GDPR requests.

• California customers: Use the “Do Not Sell My Personal Information” link in our footer.

1.5 How Long We Keep It

• Orders: 5 years for tax purposes.

• Marketing lists: Until you unsubscribe.

• Cookies: 30 days – 2 years.